[1]
Rumengan, C. et al. 2024. ANALISIS INCIDENT MANAGEMENT DAN REQUEST FULFILLMENT LAYANAN TEKNOLOGI INFORMASI MENGGUNAKAN INFORMATION TECHNOLOGY INFRASTRUCTURE LIBRARY VERSI 3 PADA UPT-TIK UNIVERSITAS SAM RATULANGI MANADO. Jurnal TIMES. 13, 2 (Dec. 2024), 102–109. DOI:https://doi.org/10.51351/jtm.13.2.2024774.